E-Booking Platform

Need to make a booking outside office hours? Take control and book your Air France and KLM shipments yourself. Quick, easy and anytime you like via our booking portal: Cargo Portal Services (CPS). Your local Customer Service representatives are always at your disposal to assist with making online bookings.

Why book online

Why should you switch to online booking?
  • 24/7 access. Book outside the regular office hours of our CSO offices
  • You are in control. 100% sure that all your shipment data is captured correctly
  • Quicker confirmation
  • No more waiting in telephone queues
  • Book your allotments and pre-bookings as well
  • Update or change your booking at any time

Cargo Portal Services (CPS)

CPS is an online booking portal that makes it easier and quicker to book your shipments with us. You can use it to create and update your bookings at any time. Would you like to create multiple bookings, like allotments or pre-bookings? Simply use our easy to use upload sheet and add the air waybills. Your local Customer Service is at your disposal, should you need any help or advice.
CPS also allows you to enter your electronic air waybill data (FWB) online. Easy to use and accessible for everyone! Subscribing is easy and free of charge. Go to www.cargoportalservices.com and click on ‘Register for CPS' in the menu on the left-hand side.

Host to Host direct connection

Not willing to switch to another booking tool? Book directly with AF-KL from your own in-house system. This technique works via Electronic Data Interchange (EDI) and the Cargo Community System (CCS). All the relevant information for making a booking is sent via a standard message – called a ‘freight forwarding request' – to the internal systems of Air France and KLM.
If you want to implement Host to Host please contact your Air France-KLM Cargo and Martinair Cargo sales representative or your local CSO office to find out if this is technically feasible for you.
Check with your IT department if your company can send FFR messages real-time, at least from level five including the product you want to book via the PID field and your URN code via the CUS field.

Click 'n Book

To be closer to your needs and to make your life easier, we are constantly trying to improve our services. Therefore we are proud to inform you that we have launched a new E-solution tool that significantly speeds up the booking process: Click ‘n Book.
By introducing Click 'n Book, making an e-booking was never so easy: based on the email that confirms your spot rate, your e-booking is just one click away, any time you like, any place you are.
In a nutshell, the tool will grant you:
Easy access: no log-in, no subscription, 24/7
All booking details prefilled
Only fill in the air waybill number
No additional costs
Quick response: automated follow up process
We are looking forward to our increased digital co-operation!

Customer Support

Should you have an issue during the e-booking process, please do not hesitate to contact your Customer Support.
Go to booking platform  Cargo Portal Services (CPS)

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