Digital Operations

Online booking

Take control and book your Air France and KLM shipments yourself. Need to make a booking outside office hours? Quick, easy and anytime you like via our booking portal myCargo. Your local Customer Service representatives are always at your disposal to assist with making online bookings.


Become an actor of the e-freight program. The e-AWB is an important step to succeed in e-Freight, and to reach a completely paperless supply chain process, saving you time and money. The e-AWB is the electronic successor of the old paper air waybill. By joining this IATA initiative, you will be able to send electronic FWB messages, which contain all data of the cargo shipments. The e-AWB program enables a faster, accurate and more reliable supply chain for stakeholders worldwide. For more information on e-AWB, please click HERE.

Fully paperless (EAW)

The ultimate digital cargo journey: freight shipments with no paper attached. Fully paperless (EAW) is the fastest way of sending or receiving cargo. Please reach out to our e-Freight team if you have any questions regarding digitalization of air cargo.

FAQ e-Freight

Please refer to this page.

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