myCargo Release Notes

You can find our myCargo release notes on this page.

• Release myCargo Amelia 1.0 11 September

  Update bug fixes new release myCargo

  We fixed some major and minor bugs we encountered after the go-live from our latest myCargo version. Due to this latest release we kindly would like to ask you to:

  • Please remove your cookies and cache if you still end up at the wrong page. Below you can find the url´s in case you would like to Track your Shipment, Check a Schedule or File a Claim without a myCargo account
    • Track your Shipment
    • Check a Schedule
    • File a Claim

  • Found a bug or do you still miss a hot feature in myCargo? Please leave a comment for improvements via the feedback button so we can continually improve our Digital services.

  Dear customer,
  
  Past Wednesday 11th September we went live with the new version of myCargo.
  We did notice some defects and we do apologize for the inconvenience caused. Our Digital teams are working hard on resolving these items. Below you can see what we´re currently working on to fix soon. 

  • Not being able to Track your Shipments via afklcargo.com (not myCargo) due to a redirect to the myCargo logon page – partly fixed, we are working on a full solution from our side. In the meantime you can track you shipments via this link: https://www.afklcargo.com/mycargo/shipment/singlesearch
  • Issues with saved URL´s in favorites / bookmarks. Although we are working on this issue, we kindly advice you to clear your cache and cookies to go to our new environment. The new URL of myCargo is: https://www.afklcargo.com/mycargo/account/login

  
  We are aware we face some other issues as well, on which we are also working. We will keep you informed about our fixes via this page.

  myCargo (general)

  • Left hand menu moved to the top of the screen. Top menu moved to down right under the question mark icon.
  • Language settings you can controle via mySettings by clicking on your initials logo top right. Users can also choose Chinese as a language now.
  • Design has been freshened up. Colours and fonts have changed. Visually handicapped users should find it easier to use myCargo
  • We kindly ask you that if you added the old url's to your favorites to replace them with the new ones. We also advice to clear your browser cache and cookies for a smooth experience.
  • Because of the recent release you might face problems with our website, please try to clear the cache of your browser (browser history) and retry.

  Quotation & Booking

  • Shipment details are now a lot easier to enter when requesting a quote or making a booking
  • Availability screen improved according some of your input
  • The scope of direct online bookable shipments has increased to more commodities, more volume and now covers main deck shipments

  Tracking & Tracing

  • Extra indicators added to the routemap in the shipment details page showing if the shipment was well accepted at check-in and picked-up at destination
  • At every page on the right pane we will show the details of the shipment and of the shipper and consignee
  • When you click on a flight number we will show actual flight status via a pop-up window (lay-over)

  mySettings

  • You can now subscribe to Freight On Hand status notification emails. Same for Cargo Receipt and Electronic AWB confirmation.

  Claims

  • When you file a formal claim you can directly insert your banking details (secured) so we can quicker pay-out if your claim would be granted

  Rates

  • We ask you to indicate a weight brake. The result screen is easier to read. At a glance you see if you have promo or contract rates available. By clicking on a line the unfold pane shows all weight brakes.
  • It will be no longer possible to view market rates only by filling in a general password. You are always requested to login to myCargo. So please create a myCargo account if you do not have one.
• Release 8.7 27 May 2019

  myCargo

  • When making a booking we show on the check-out page what is the lastest acceptance time for your shipment
  • In your shipment list, when you click on any shipment, you can now click on the flight number to see the actual status of that flight. The real-time departure and arrival time will be shown including flight duration and flight time left.
• Release 8.4 11 April

  Profile

  • In mySettings, notifications, you can subscribe to email notifications, now you can add filters via ‘edit´ to receive e.g. only DEP messages for Pharma shipments or shipments above 1000kg or shipments heading to China
  • If you have problems with your account, creating, forgetting passwords we will recognize what is your specific issue and send an email with detailed instructions.

  Bug fixes

  • Last weeks you might have encountered problems with formal claims. These are all solved now
  • On the promotions page you might have missed the destination column. It is back again.
• Release 8.3 27 March

  myCargo

  • You can now subscribe to the ‘delivery notice´ and get this send to you by email (check mySettings in myCargo)
  • We have a more easier captha to check if you are not a robot. Now you only need to click ‘I´m not a robot´ instead of retyping a code
• Release 8.2 7 March

  Quotation & Booking

  • Find special remarks applicable to your booking. Like the advice : ‘Consigner code is mandatory´

  myShipments

  • Fixed a bug where a shipment booked outside 14 days to departure that was queued showed ‘confirmed´

  Rates

  • Fixed a bug that showed promo rates that where not applicable to you or your market

  Profile

  • We remove the flag icon if your phone number is empty
• Release 8.0 13 Feb

  Quotation & Booking tool

  • Save your bookings as a template and book the same shipment even faster next time
  • When you request a booking confirmation by email it will have a new better designed lay-out
  • When you have no privileges for the Quote & Book tool the tile on the Dashboard will also not be shown

  Rates tool

  • Fixed a bug that sometimes you saw rates that you could not book
  • When modifying your search we will remember your original input like origin, destination, date

  Claims tool

  • Fixed a bug with a link to the general conditions
  • When you have no privileges for the Claims tool the tile on the Dashboard will also not be shown

  Contact us

  • We increased the space on your screen for viewing and using this tool
• Sprint 4.5 - RELEASED JAN 24 2019

  myShipments

  • You can now cancel a booking (prior to shipment acceptance)
  • You can now change your booking to another date

  Profile: mySettings & Company settings

  • Delete myCargo users (if you are the admin)
  • Assign preset roles to myCargo users in your company: Commercial role (can do everything) or Operational role (can view most, no rates, cannot make quotes or bookings)
  • Set default URN: when you have more than 1 branch you manage from myCargo you can define which one loads at logon.
  • Edit your mobile phone number. Will enable messaging through SMS, Whatsapp in future solutions we plan to offer.
  • Change your password from the mySettings page
  • When you change notification settings we nowshow a confirmation message
  • We will move you to the best localized website we can match you with. If you are in Germany, we show AFKLCargo for Germany, not the Worldwide website.

  myCargo dashboard

  • We recognize our WhatCounts customers and will show them the WhatCounts logo with a link to the WhatCounts page
  • We show GrandTrophy points in the dashboard and explain how to interpret the number shown. Also in the Company profile page the status can be found now.
  • The tiles in the dashboard load quicker, stay in fixed location and you can click through before all data is shown.

  Rates tool

  • We added Promo rates to the Find a rate chapter in myCargo. You can find now Market Rates, Contract Rates and Promotional Rates.
  • We made some small improvements to the Other Charges chapter. You can see OC for any country, export them to excel. Codes are ordered alphabetically and Destination codes are explained (click  with mouse). The disclaimer text takes up less space.

  Claims tool

  • You Can now upload files up to 5 megabytes (was <2mb)
  • You can change the Commodity Group yourself if it isn´t correctly pre-loaded
  • You can see your own reference in the overview
  • It is easier to select your company, names are written in full and all readable as we stacked the labels

  Schedule tool

  • We make more clear what the aircraft type is , if this changes during a week for the same route.
  • When exporting to Excel we show in 2 characters the weekday instead only 1, to prevent confusion between T(uesdays) and T(Thursdays)

  Track and Trace

  • For your shipments which need cooling you can read the actual temperature of the cooler in the Amsterdam station (as in Paris)
  • Your myShipments list is improved as well as the quality of the information. Our online survey showed that you like the new designs a lot, we´re happy to hear that.

  API channel

  You can now have your own IT system connected to the one of AFKL Cargo. You can than request quotes and make bookings through your own system. Contact your sales manager, email our support team at apisupport@afklcargo.com or go to our Developers portal: https://developer.airfranceklm.com/docs/cargo

• Sprint 4.4 - RELEASED DEC 17 2018

  Quotation & Booking tool

  • You can now cancel a booking (prior to shipment acceptance)

  Profile: mySettings & Company settings

  • Delete myCargo users (if you are the admin)
  • Assign preset roles to myCargo users in your company: Commercial role (can do everything) or Operational role (can view most, no rates, cannot make quotes or bookings)
  • Set default URN: when you have more than 1 branch you manage from myCargo you can define which one loads at logon.
  • Edit your mobile phone number. Will enable messaging through SMS, Whatsapp in future solutions we plan to offer.
  • Change your password from the mySettings page
  • When you change notification settings we nowshow a confirmation message
  • We will move you to the best localized website we can match you with. If you are in Germany, we show AFKLCargo for Germany, not the Worldwide website.

  myCargo dashboard

  • We recognize our WhatCounts customers and will show them the WhatCounts logo with a link to the WhatCounts page
  • We show GrandTrophy points in the dashboard and explain how to interpret the number shown. Also in the Company profile page the status can be found now.
  • The tiles in the dashboard load quicker, stay in fixed location and you can click through before all data is shown.

  Rates tool

  • We added Promo rates to the Find a rate chapter in myCargo. You can find now Market Rates, Contract Rates and Promotional Rates.
  • We made some small improvements to the Other Charges chapter. You can see OC for any country, export them to excel. Codes are ordered alphabetically and Destination codes are explained (click with mouse). The disclaimer text takes up less space.

  Claims tool

  • You Can now upload files upto 5 megabyts (was <2mb)
  • You can change the Commodity Group yourself if it isn´t correctly pre-loaded
  • You can see your own reference in the overview
  • It is easier to select your company, names are written in full and all readable as we stacked the labels

  Schedule tool

  • We make more clear what the aircraft type is , if this changes during a week for the same route.
  • When exporting to Excel we show in 2 characters the weekday iso only 1, to prevent confusion betweeh T(uesdays) and T(Thursdays)