Air France KLM Martinair Cargo to expand its digital offering in a partnership with cargo.one

InnovationOct - 06, 2022

We are upgrading our advanced multi-channel digital distribution model by adding cargo.one´s booking functionality alongside our own successful myCargo offering. This global partnership follows an extensive initiation phase with cargo.one that broadened reach and relevant customer traction.

We are pleased to announce that customers can now also book our services via cargo.one´s digital marketplace. Our partnership with cargo.one will allow us to expand our digital presence, offering customers an additional booking option, next to our own myCargo platform. The customer experience cargo.one offers aligns perfectly with our own high standards.

Gertjan Roelands, SVP of Sales & Distribution Air France KLM Martinair Cargo: “The cooperation with cargo.one fits in with our overall channel strategy. We have our own full-service platform, myCargo, where we offer all of our services, including our most recent feature, Modify My Booking. We are investing significantly in our digital offering and expect to launch some unique new services soon in myCargo. Based on customer traction, we have decided to extend our cooperation with cargo.one by connecting our booking option. We believe this channel complements our own online platform. We have been cooperating with third-party portals for some time now and we are delighted to add this new partnership. For us, it is key to be where our customers are!”

“I am delighted that Air France KLM Martinair Cargo sees demonstrable value in working with us globally for its distribution. After a successful start, and gains in incremental revenue and operational efficiency, it is exciting that our teams will now continue to work closely to iterate on the industry-leading technical infrastructure, processes and expertise that the airline and cargo.one can combine in this partnership,” says Moritz Claussen, Founder and Co-CEO of cargo.one.

cargo.one also has the digital sales enablement expertise inhouse to help the airline´s teams win more business. As partners, both companies will now expand upon their proven methods of collaboration to roll out the new channel to both central and local Air France KLM Martinair Cargo sales teams.

Read our full press release here.


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