The scope of the digital check-in is all export cargo by handler KLM from Amsterdam Airport Schiphol. Also shipments with an onward connection with KLM partner flights (i.e. Air France or Delta Air Lines) can be checked-in digitally. This service is not yet available at other stations than Amsterdam.
All cargo products can be digitally checked-in, except Live Animals & Valuables. These products may be added in the future to the service.
In case a forwarder or trucking company does not use the digital check-in, the export delivery can still be done at KLM. In that case there is considerably more time needed at cargo acceptance, such as for the documentation process.
To ensure a seamless delivery process with eLink at KLM, you need to:
Make an eLink trip: fill in the truck driver name and truck plate number and preannounce the trip
For questions on KLM eLink, you can contact our customer service department, or contact your KLM Account Manager.