Flight Disruptions

In case of operational disturbances (severe weather conditions, industrial action, etc.) AIR FRANCE KLM MARTINAIR Cargo will do their utmost to provide you with accurate and timely information on the situation. Please check this page regularly for updates on the current situation. We would also like to invite you to use our Track and Trace solution to get a full view of your shipments and get relevant notice. Your local customer service office - or sales representative will be happy to assist you in any case.

Latest update: 14 September 2018, 14:30 hours (Paris local time) 

The infra-structure on Osaka-Kansai KIX airport is slowly recovering, however transport from Osaka city to

and from the airport is still a challenge, as the main road (bridge) and train service are still out of order. Normal train services should resume Friday 21stSeptember.  

As a consequence, Air France (as of 16SEP) and KLM (as of 18SEP) will resume their flights.

Our GHA reopened their warehouse as from today and are ready to resume their operations, both export and import.

Nevertheless some import restrictions must be duly respected:

- no import trucks are allowed at this stage (no shipments to final destination KIX sent via Tokyo-HND or Tokyo-NRT)

- no transit / transfer shipments: only KIX final destination 

- no temperature controlled shipments

- no shipments requiring quarantine

- no live animals (AVI)

- no secure cargo (VAL)

- no Express shipments

- no SAL mail

DGR will be accepted.

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