At Amsterdam Airport Schiphol, it is possible to digitally check-in (export) freight shipments before export delivery at KLM Cargo. The digital check-in can be made in eLink, a Cargonaut IT system. Thanks to the cargo digital check-in, security and customs checks are made beforehand which enables a considerably faster process at ground handling.
Shipments which are not digitally checked-in always require a stop at the documentation office for manual checks of the documents by Documentation staff.
The main benefit of the digital check-in of freight shipments is speed and a more efficient operational process. Shipments which are digitally checked-in and fully paperless (EAW) can proceed directly to the warehouse, while shipments which are digitally checked and have accompanying documents such as a pouch (EAP), can use the quick drop-off Priority desk at KLM Cargo Documentation.
Click here for more information on KLM´s acceptance conditions.
The scope of the digital check-in is all export cargo by handler KLM from Amsterdam Airport Schiphol. Also shipments with an onward connection with KLM partner flights (i.e. Air France or Delta Air Lines) can be checked-in digitally. This service is not yet available at other stations than Amsterdam.
All cargo products can be digitally checked-in, except Live Animals & Valuables. These products may be added in the future to the service.
To ensure a seamless delivery process with eLink at KLM, you need to:- Make an eLink visit to prepare the preannouncement (in eLink).
For questions on KLM eLink, you can contact our customer service department, or contact your KLM Account Manager.