Legal Conditions

Bookings made on Air France and KLM Cargo are governed by (i) the conditions displayed on the back of the Air Waybill, (ii) our General Conditions of Carriage, (iii) our General Conditions of Sale, (iv) Specific Conditions of Sale agreed between you and Air France / KLM, if any, and (v) our Local Conditions as published from time to time.

By booking on our airlines, you acknowledge that you have read and understood all above-mentioned documents.

You will find below the latest version of our General Conditions of Carriage, General Conditions of Sale and Local Conditions. We advise you to check regularly for updates, in particular before any new booking.

General conditions of Carriage

The General Conditions of Carriage of Air France Cargo apply when carried on Air France Cargo.

The General Conditions of Carriage of KLM Cargo apply when carried on KLM Cargo.

The General Conditions of Carriage applicable to KLM Cargo (PDF)

The General Conditions of Carriage applicable to Air France Cargo (English version) (PDF)

The General Conditions of Carriage applicable to Air France Cargo (French version) (PDF)

General conditions of Sale

The General Conditions of Sale apply to all bookings made in Air France and KLM international markets. 

The Conditions Générales de Vente apply to all bookings made in Air France and KLM French market.

Local conditions

The Local Conditions applicable to your country of departure are available in this chapter.

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