At Amsterdam Airport Schiphol, it is possible to digitally check-in (export) freight shipments before export delivery at KLM Cargo. The digital check-in can be made in eLink, a Cargonaut IT system. Thanks to the cargo digital check-in, security and customs checks are made beforehand which enables a considerably faster process at ground handling.
Shipments which are not digitally checked-in always require a stop at the documentation office for manual checks of the documents by Documentation staff.
The main benefit of the digital check-in of freight shipments is speed and a more efficient operational process. Shipments which are digitally checked-in and fully paperless (EAW) can proceed directly to the warehouse, while shipments which are digitally checked and have accompanying documents such as a pouch (EAP), can use the quick drop-off Priority desk at KLM Cargo Documentation.
Click here for more information on KLM´s acceptance conditions.
The scope of the digital check-in is all export cargo by handler KLM from Amsterdam Airport Schiphol. Also shipments with an onward connection with KLM partner flights (i.e. Air France or Delta Air Lines) can be checked-in digitally. This service is not yet available at other stations than Amsterdam.
All cargo products can be digitally checked-in, except Live Animals & Valuables. These products may be added in the future to the service.
To ensure a seamless delivery process with eLink at KLM, you need to:
Make an eLink trip: fill in the truck driver name and truck plate number and preannounce the trip
For questions on KLM eLink, you can contact our customer service department, or contact your KLM Account Manager.