e-Claim services – your Cargo claims made easy

eCommerceNov - 01, 2016
We always strive to offer you the best possible service, but in the event of transport irregularities, from November the 7th, we will offer you an enhanced e-Claim tool to help you file, check or update your claims more easily.

Because our revamped e-Claim tool is fully responsive, you can access it from any device, 24/7.
Via the status tool, you can check which phase in the claim handling process has been reached and where a claim is handled. An overview of documents needed to process the claim is provided during registration of your (preliminary) claim. Documents can be uploaded when filing both a pre-claim and a formal claim. As soon as the status of a formal claim changes, an email notification will be sent.

In the near future additional features will become available.

Filing and/or checking your claims is now but a click away.


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