Your active tracking device

We now offer you the option of using active tracking devices on Air France KLM Cargo services. This will allow you to track your shipment more precisely whenever you need to, in whatever way that suits you. Our aim is to support you in using end-to-end tracking solutions throughout the journey of your shipment.

The use of active tracking devices aboard our flights is subject to two conditions:

  • The device must be approved by Air France KLM Cargo; and
  • The Air France KLM Cargo acceptance requirements must be followed.

 

If you intend to use this new option, please read the following very carefully. Full details of our conditions are available here

 

Flight Safety

The active tracking device you choose needs to be approved by Air France KLM Cargo. We have already approved the following devices:

  1. Sendum PT300D;
  2. OnAsset Sentry500 Flightsafe;
  3. Cartasense U-Sensor 100115.

Other active tracking devices may only be used when they have been approved by Air France KLM Cargo and added to the above list..

If you have any questions about the Air France KLM Cargo approval procedure, please contact

If you have questions about the tracking devices themselves, please contact the manufacturers directly.

 

The booking

When making a booking, always let our local customer service agent know if you will be using an approved active tracking device. The IATA Special Handling Code EMD must be used when making the booking. This includes e-bookings, such as CPS bookings.

Acceptance

Info needed for AWB handling specifications

You will need to fill in the following handling specifications on the AWB:

  • The brand, type and ID of the tracking device;
  • Please also confirm the following by stating: “The device is in good and safe condition, and placed as instructed by the supplier.”

IATA Dangerous Goods regulations

If a shipment contains more than two active tracking devices, the shipment must be declared as a “DGR lithium battery shipment” in compliance with IATA Dangerous Goods Regulations. For the Cartasense U-Sensor 100115 this is not required.

 

IATA Special Handling Code

The IATA Special Handling code EMD (Electronic Monitoring Device) is applicable and must be used when making bookings (Including E-bookings in CPS).

 

The following restrictions apply: 

  • Exclusion of countries Cuba & Sudan. Active tracking devices can be subject to United States export controls and can be categorised as dual-use. Therefore we don´t allow them on flights to the following countries: North Korea, Iran, Syria, Sudan and Cuba. This means we actually don´t accept active tracking devices on flights to Havana (Cuba) & Khartoum (Sudan).
  • The approved devices can only be used on AF, KL, MP and DL aircrafts. Only AF-KL-MP-DL aircrafts can accept 057 & 074 bookings with active tracking devices. 057 & 074 Bookings with active tracking devices in our network on other carrier´s aircrafts are not allowed (Kenya Airways, MRN Airlines, Air Calin & China Southern).
  • Interline shipments containing active tracking devices can´t be accepted.

Information Sharing

If you have a question about your shipment, please provide our local customer service with the necessary information by email:

  • For Onasset ‘s Sentry 500, send the AWB number and active tracker´s device reference ID;
  • For Sendum, send the AWB number and the link from the Findum tool (find the Sendum explanation here).

Please note that we have no intervention service in place for alerts from active tracking devices. Our normal service will be in place.  

Conditions for the use of active tracking

If you intend to use this new option, please read the following very carefully. Full details of our conditions are available here


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